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Can you Imagine?

Wouldn't it be nice to have your annual marketing costs go down while sales increase every year?This is what will happen when your guides and staff are enrolled in helping you promote your travel operation, lodge or destination.

How your staff and ownersmanagement interact with guests can radically increase your sales. And best of all, it doesn聮t have to cost you any money.

The most profitable travel providers and promoters know that all staff -- especially those in contact with guest most -?play a critical role in their organization's overall growth Radamel Falcao Colombia Jersey , profitability, and success.

--- Great Staff that Increase Your Sales Do the Following ---

- Providing outstanding customer service, both on trips and at the home office.

- Actively educating guestsclients about other travel lodging opportunities the company offers.

- Inviting guests to return and to make referrals.

- Participating in trade shows.

- Assisting with phone sales, particularly during off-season.

- Maintaining high standards for training staff and enrolling students.

-------- Customer Service Success --------

If you are in the travel industry you are in the service industry. We deliver an intangible service: an experience Marlos Moreno Colombia Jersey , a memory, a feeling. It's not like buying a car, where a customer can kick the tires or breathe in that unmistakable new-car smell. What our clients take away from their time with us are memories, new skills and perhaps Juan Guillermo Cuadrado Colombia Jersey , broadened self-knowledge. These feelings, both positive and negative, are a direct reflection of their experience with your company and staff.


---------Your Best Investment - Training staff --------------------

For most field staff and managers, getting them to encourage and invite repeat business and referrals takes training. Be sure that they understand that the quality they provide when guiding trips plays an important role in influencing your guests. Everyone, especially the field staff, needs to be clear that without customers James Rodriguez Colombia Jersey , there are no jobs.

Your managers need to hire and train staff to yield the results you are looking for. While you're at it, don't forget to train anyone who comes in contact with a prospective guest. It's amazing how many companies project a poor image when an unexcited or unknowledgeable staff member or volunteer interacts with the public - especially frontline phone sales and reservationists.

Tim聮s Tip: Role-play with your staff. Remind staff that great customer service can mean increased tips!

------------- Staff at Travel Trade Shows ---------------------

Trade shows and public presentations are great opportunities for knowledgeable field staff to enthusiastically communicate face to face with prospective clients. Who else can share with prospective visitors your great trips or destinations, better then field guides?

Tim聮s Tip: Role-play here with your staff is key. Also check out ?Travel Tradeshow Success audio course. D. Cheap Womens Jerseys Cheap Jerseys China Cheap Kids Jerseys Cheap Jerseys China Wholesale Cheap Jerseys From China Cheap NFL Jerseys From China Cheap Jerseys China Online Cheap Jerseys Wholesale Wholesale MLB Jerseys Free Shipping Cheap NCAA College Jerseys